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Stop Processing Completely

The Stop Processing Completely action halts all workflow processing for the current message. No further rules or actions will be executed.

When to Use This Action​

Use this action when:

  • You have fully handled a message and want to prevent any other rules from processing it
  • You want to implement "first match wins" logic where only one rule should handle each message
  • A message should be completely ignored (e.g., spam, auto-replies)

Behavior​

When this action executes:

  1. All remaining actions in the current rule are skipped
  2. All other rules are skipped, even if they would have matched
  3. Message processing ends immediately

Comparison with Other Stop Actions​

ActionCurrent RuleOther Rules
Stop ProcessingStopsContinue
Stop Processing CompletelyStopsStops
Bounce Email to SenderStopsStops

Example Use Cases​

First Match Wins​

Process a message with the first matching rule only:

Rule 1: High Priority Emails
  1. Create urgent ticket
  2. Send notification
  3. Stop Processing Completely

Rule 2: Normal Emails (only runs if Rule 1 didn't match)
  1. Create standard ticket

Ignore Auto-Replies​

Rule: Ignore Auto-Replies
Condition: Subject contains "Out of Office" OR "Auto-Reply"
  1. Stop Processing Completely

Complete Handler​

After fully handling a message with no further action needed:

  1. Create ticket
  2. Attach email
  3. Send confirmation
  4. Stop Processing Completely

Notes​

  • This action has no parameters
  • This action does not return any variables
  • Use with caution: it prevents all other rules from running