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Move Message to a Remote Mailbox Folder

The Move Message to a Remote Mailbox Folder action moves or modifies messages in Remote Mailbox folders. Use this action to organize processed messages by moving them to a folder or marking them read or unread.

When to Use This Action​

Use this action when:

  • You want to file processed emails into organized folders automatically
  • You need to mark messages as read or unread as part of your workflow
  • You archive emails after creating tickets or taking other actions

This action works only in Remote Mailbox workflows. It supports both IMAP and Microsoft 365 connections.

Configuration​

Move Message​

FieldDescription
Move to FolderThe target folder path. This field supports text expressions with {{variable}} syntax.
Create folder if it does not existCreates the target folder when the folder does not already exist.

Change Message Status​

FieldDescription
Mark message as readMarks the message as read.
Mark message as unreadMarks the message as unread.

Returned Variables​

This action does not return any variables.

Notes​

  • For IMAP connections, the action queues modifications for the next polling cycle.
  • For Microsoft 365 connections, the action uses Microsoft Graph for immediate modification.
  • Some mail servers treat folder names as case-sensitive.