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Move Message to a Remote Mailbox Folder

The Move Message to a Remote Mailbox Folder action moves or modifies messages in Remote Mailbox folders. Use this action to organize processed messages by moving them to a folder or marking them read or unread.

When to Use This Action

Use this action when:

  • You want to file processed emails into organized folders automatically
  • You need to mark messages as read or unread as part of your workflow
  • You archive emails after creating tickets or taking other actions

This action works only in Remote Mailbox workflows. It supports both IMAP and Microsoft 365 connections.

Configuration

Move Message

FieldDescription
Move to FolderThe target folder path. This field supports text expressions with {{variable}} syntax.
Create folder if it does not existCreates the target folder when the folder does not already exist.

Change Message Status

FieldDescription
Mark message as readMarks the message as read.
Mark message as unreadMarks the message as unread.

Returned Variables

This action does not return any variables.

Notes

  • For IMAP connections, the action queues modifications for the next polling cycle.
  • For Microsoft 365 connections, the action uses Microsoft Graph for immediate modification.
  • Some mail servers treat folder names as case-sensitive.