Deprecated
Chat with AI is deprecated. Use Prompt AI for new workflow steps. Existing workflows can continue to use this action.
Limited Release
This action is in limited release and is not generally available.
Chat with AI
The Chat with AI action sends a question and optional conversation context to AI, then returns a text response. This deprecated action remains available for existing workflows. For new workflow steps, use Prompt AI.
When to Use This Action
Use this action only when maintaining an existing workflow that already uses Chat with AI.
Don't use this action for new workflow steps. Use Prompt AI for plain text or structured responses. Use Invoke Agentic Action when AI needs to select and call tools.
How It Works
- The action combines your behavior instructions, additional context, and final question.
- AI evaluates the conversation and returns a text response.
- The action stores the response in the variable you configure.
Configuration
Ask a Question
| Field | Description |
|---|---|
| What would you like to ask ChatGPT? | Enter the final question. This field supports text expressions such as {{email.subject}}. |
Advanced Options
| Field | Description |
|---|---|
| How should ChatGPT behave? | Optionally enter instructions that guide the response. This field supports text expressions. If you leave it empty, the action uses general assistant behavior. |
| Additional Context | Optionally add earlier messages to help AI interpret the final question. |
Each Additional Context entry contains:
| Field | Description |
|---|---|
| Role | Select User for an earlier user message or Assistant for an earlier AI response. |
| Message | Enter the message content. This field supports text expressions. |
Returned Variables
Configure Store the results in Variable to use the response in later steps.
| Variable | Type | Description |
|---|---|---|
| (root) | string | The AI response as text. |
Access the response through {{custom.<variableName>}}.
FAQs
Do I need an external AI account or API key?
No. Your MSPintegrations subscription provides access to the action.