📄️ Add Tag to Autotask Ticket
If you would like to add a new Tag to an existing Autotask Ticket, you will first need to load the id for that ticket. Once you have the ticket id, you can add a tag to the ticket using the action step API
📄️ Migrating from Email2Ticket
Email2Ticket by RapidFire Tools is not affiliated with MSPintegrations or Email2AT, but many Email2AT users have requested help in converting their workflows from Email2Ticket and bring them into Email2AT.
📄️ UniFi Online/Offline Emails with Autotask
This video describes the process to process "device offline" and "device online" alerts generated from Ubiquity UniFi devices.