📄️ What is MSPintegrations
MSPintegrations is a B2B SaaS platform for Managed Services Providers. It is a set of automation products that connect inbound and scheduled events to your PSA (Autotask, ConnectWise, or HaloPSA) and other business systems.
📄️ How to Sign Up
Welcome to MSPintegrations! To get started with our platform, you need to create an Autotask API Security Level and an API User, then securely submit your API credentials to us. Follow the steps below to complete the sign-up process:
📄️ Core Concepts
Every MSPintegrations product uses the same mental model. Once you understand this model, switching between Email Processing, Scheduled Tasks, Forms, and Workflows is mostly a matter of where the trigger comes from and what data arrives with it.
📄️ Create Your First Mailbox
This guide walks you through creating your first inbound email address in MSPintegrations and configuring it to automatically create and update tickets in Autotask. By the end, you will have a working mailbox that converts support emails into tickets and routes replies to the correct existing ticket.