📄️ What is MSPintegrations
Welcome to MSPintegrations, a powerful Business-to-Business (B2B) Software as a Service (SaaS) solution designed specifically for Managed Services Providers (MSPs). Our platform is engineered to streamline your operations by providing a robust workflow engine that automates the processing of emails and seamlessly integrates them with Autotask.
📄️ How to Sign Up
Welcome to MSPintegrations! To get started with our platform, you need to create an Autotask API Security Level and an API User, then securely submit your API credentials to us. Follow the steps below to complete the sign-up process:
📄️ Core Concepts
Before building your first workflow, it helps to understand how Email2AT is structured and how it processes email. This page covers the mental model behind the system: the hierarchy of components, how they relate, and the key behaviors that govern everything.
📄️ Create Your First Mailbox
This guide walks you through creating your first inbound email address in MSPintegrations and configuring it to automatically create and update tickets in Autotask. By the end, you will have a working mailbox that converts support emails into tickets and routes replies to the correct existing ticket.