Email2AT Classic
Email2AT Classic is the legacy email processing product. It remains available for existing accounts that are still running on the classic configuration, but new installations should use Email Processing instead.
Who Sees Email2AT Classic
The Email2AT Classic product only appears in the console sidebar when your subscription includes it. If your subscription does not include Email2AT Classic, the section is hidden.
If you are a new customer, you will have the current Email Processing product instead. There is nothing to migrate; your mailboxes, rules, and action steps are already on the current system.
Differences from Email Processing
Email2AT Classic predates the unified Email Processing product. It uses simpler terminology (Addresses instead of Mailboxes, a narrower action library) and has its own independent history.
At a high level:
| Classic concept | Email Processing equivalent |
|---|---|
| Address | Hosted Mailbox |
| Classic rule | Mailbox rule |
| Classic history | Email History |
Console Layout
Email2AT Classic lives under Email2AT Classic in the console sidebar. From there you can:
- Addresses: list, edit, and delete your classic addresses.
- Email History: review every email processed by the classic system.
Migrating to Email Processing
If you are ready to move from Email2AT Classic to the current Email Processing product, see:
- Migrating from Email2Ticket: the migration pattern for older systems moving to the current product.
- Create Your First Mailbox: build your first mailbox in the current Email Processing product.
If you need help planning a migration, contact support.